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July 6, 2012 Leave a comment

Categories: Big Data

Big Data: Who Cares?

June 26, 2012 Leave a comment

Big data: Who cares?

Despite the hype being generated by big data, many are questioning the actual implications for business. With data expected to grow at 40% a year and the digital universe recently breaking the zettabyte barrier, much of the buzz is based just on the absolute wow factor of how big is big.

Putting aside the hype about the amount of data, it’s also important to note that in addition to the increased volume, the nature of the data is also changing. Most of this growth is unstructured machine- and consumer-generated data. Digital technologies are moving to denser media, photos have all gone digital, videos are using higher resolution, and advanced analytics requires more storage.

In short, the amount of data is increasing and the data objects themselves are getting bigger. But so what? As an IT organization why should I care? There are two big reasons.

Business Advantage

In all of this unstructured data there is real business value. What businesses need to do is identify the specific opportunities they have to use very large and unstructured data sets and generate real world results.

An example of the benefits that can be derived from big data analytics is monitoring customer buying habits, integrated with real-time alerts. If a regular customer does something unexpected – like order 300 times more than they usually do – the company can immediately re-route inventory to satisfy their need. For businesses in retail environments, being able to store and analyse hours, days, months and years of surveillance video allows optimised product placement and service locations.

As the business advantage of big data analysis becomes more apparent, the new consumers of business intelligence will come from places like marketing and product operations, rather than the traditional consumer of business intelligence, the finance department. As these departments have expectations of immediate results, it may be impossible to satisfy cost effectively with existing solutions. This is driving increasing interest in leveraging the approach of open source solutions like Hadoop for specific data marts, at a price point that fits within these departments’ ability to provide project funding. From an IT perspective, it’s vital to ensure your infrastructure is managed in a way that will allow it to adapt to these changing needs.

Cost of Compliance

Based on current trends, at some point the cost of compliance will break your budget. Conformance requirements mean you need to keep an ever-growing amount of increasingly valuable data. Compliance to new laws may require data be kept forever and be retrieved immediately when required. Additionally as existing infrastructure scales, the complexity of managing and protecting the data becomes impractical. Eventually you will have to think differently about your data and keep more while spending less.

As an IT organisation you may be thinking that your own data growth will soon be stretching the limits of your infrastructure. A way to define big data is to look at your existing infrastructure, the amount of data you have now, and the amount of growth you’re experiencing. Is it starting to break your existing processes? If so, where?

At NetApp we’ve taken a practical approach to helping our customers with their big data challenges. It’s not about some future unknown state that requires retraining your staff with new competencies or changing the way you do business. It’s about what can you do today that can make a real difference. If you can find the value in your universe of data and help your company turn it into real business advantage, then you will instrumental so its success and fufill the promise that IT has held out to the business. If not, IT risks being considered as just another cost centre with an increasingly cloudy future.

Categories: Big Data, Marketing, Value

More Records ??

November 14, 2011 8 comments

–This has been revised based on some comments I’ve received since the original posting, check the comment thread if you’re interested what/why–

I came in this morning with an unusually clear diary, and took the liberty to check the newsfeeds for NetApp and EMC, this is when I came across an EMC press release entitled  “EMC VNX SETS PERFORMANCE DENSITY RECORD WITH LUSTRE —SHOWCASES “NO COMPROMISE” HPC STORAGE“.

I’ve been doing some research on Lustre and HPC recently, and that claim surprised me more than a little, so I checked it out, maybe there’s a VNX sweetspot for HPC that I wasnt expecting. The one thing that stood out straight away was . “EMC® is announcing that the EMC® VNX7500 has set a performance density record with Lustre—delivering read performance density of 2GB/sec per rack” (highlight mine)

In the first revision of this I had some fun pointing out the lameness of that particular figure, (e.g. “From my perspective, measured on a GB/sec per rack, 2GB/sec/rack is pretty lackluster”) , but EMC aren’t stupid (or at least their engineers aren’t, though I’m not so sure about their PR agency at this point), so it turns out that this was one of those things where it seems that EMC’s PR people didn’t actually listen to what the engineers were saying, and it looks like they’ve missed out a small but important word, and that word is “unit”.  This becomes apparent if you take a look at the other stuff in that press release “8 GB/s read and 5.3 GB/s write sustained performance, as measured by XDD benchmark performed on a 4U dual storage processor”. This gives us 2GB/sec/rack unit which actually sounds kind of impressive. So let’s dig a little deeper, what we’ve got is a 4U dual storage processor that gets some very good raw throughput numbers, about 1.5x, or 150% faster in fact  on a “per controller” basis than the figures used on the E5400 press release I referenced earlier, so on that basis I think EMC has done a good job. But this is where the PR department starts stretching the truth again by leaving out some fairly crucial pieces of information. Notably that crucial information that the 2GB/sec/rack unit is for 4U controller is a 2U VNX7500SPE with 2U standby power supply which is required when the 60 drive dense shelves are used exclusively (which is the case for the VNX Lustre Proof of Concept information shown in their brochures), and this configuration doesn’t include any of the rack units required for the actual storage. Either that, or its a 2U VNX7500SPE with a 2U shelf , and no standby power supply that seems to be mandatory component of a VNX solution, and I cant quite believe that EMC would do that.

If we compare the VNX to the E5400, you’ll notice that controllers and standby power supplies  alone consume 4U of rack space without adding any capacity, whereas the E5400 controllers are much much smaller, and they fit directly into a 2U or 4U disk shelf (or DAE’s in EMC terminology) which means a 4U E4500 based solution is something you can actually use, as the required disk capacity is already there in the 4U enclosure.

Lets go through some worked calculations, to show how this works. In order to add capacity in the densest possible EMC configuration, you’d need to add an additional 4RU shelf with 60 drives in it. Net result 8RU, 60 drives, and up to 8 GB/s read and 5.3 GB/s write (the press release doesn’t make it clear whether a VNX7500 can actually drive that much performance from only 60 drives, my suspicion is that it cannot, otherwise we would have seen something like that in the benchmark). Meausred on a GB/s per RU basis this ends up as only 1 GB/sec per Rack Unit, not the 2 GB/sec per Rack Unit which I believe was the point of the “record setting” configuration. And just for kicks as you add more storage to the solution that number goes down as shown for the “dual VNX7500/single rack solution that can deliver up to 16GB/s sustained read performance” to about 0.4 GB/sec per Rack Unit. Using the configurations mentioned in EMC’s proof of concept configuration  you end up with around 0.666 GB/sec per Rack Unit, all of which are a lot less than the 2 GB/sec/RU claimed in the press release

If you wanted to have the highest performing configurations using a “DenseStak” solution within those 8RU with an E5400 based Lustre solution, you’d put in another e5400 unit with an additional 60 drives Net result 8RU, 120 drives, and 10 GB read and 7 GB/sec write (and yes we can prove that we can get this kind of performance from 120 drives). Meausured on a GB/s per RU basis this ends up as 1.25 GB/sec per Rack Unit. That’s good, but its still not the magic number mentioned in the EMC press release, however if you were to use a “FastStak” solution, those numbers would pretty much double (thanks to using 2RU disk shelves instead of 4RU disk shelves) which would give you controller performance density of around 2.5 GB/sec per Rack Unit.

Bottom line, for actual usable configurations a NetApp solution has much better performance density using the same measurements EMC used for their so called “Record Setting” benchmark result.

In case you think I’m making these numbers up, they are confirmed in the NetApp whitepaper wp-7142 which says

The FastStak reference configuration uses the NetApp E5400 scalable
storage system as a building block. The NetApp E5400 system is designed
to support up to 24 2.5-inch SAS drives, in a 2U form factor.
Up to 20 of these building blocks can be contained in an industry-standard
40U rack. A fully loaded rack delivers performance of up to 100GB/sec
sustained disk read throughput, 70GB/sec sustained disk write throughput,
and 1,500,000 sustained IOPS.
According to IDC, the average supercomputer produces 44GB/sec,
so a single FastStak rack is more than fast enough to meet the I/O
throughput needs of many installations.

While I’ll grant that this result is achieved with more hardware, it should be remembered that the key to good HPC performance is in part about the ability to efficiently throw hardware at a problem. From a storage point of view this means having the ability to scale performance with capacity. In this area the DenseStak and FastStak solutions are brilliantly matched to the requrements of, and the prevailing technology used, in High Performance Computing. Rather than measuring on a GB/sec/rack unit I think a better measure would be “additional sequential performance per additional gigabyte”. Measured on a full rack basis, the NetApp E5400 based solution ends up at around 27MB/sec/GB for the DenseStak, or 54MB/sec/GB for the FastStak. In comparison, the fastest EMC solution as referenced in the “record setting” press release comes in at about 10MB/sec of performance for every GB of provisioned capacity or about 22MB/sec/GB for the configuration in the proof of concept brochure . Any way you slice this, the VNX just doesn’t end up looking like a particularly viable or competetive option.

The key here is that Lustre is designed as a scale out architecture. The E5400 solution is built as a scale out solution by using Lustre to aggregate the performance of the multiple carfully matched E5400 controllers, whereas the VNX7500 used in the press release is relatively poorly matched scale-up configuration which is being shoe-horned into use case it wasn’t designed for.

In terms of performance per rack unit, or performance per GB there simply isn’t much out there that comes close to a E5400 based Lustre solution, certainly not from EMC, as even Isilon, their best Big Data offering, falls way behind. The only other significant questions that remain are how much do they cost to buy, and how much power do they consume ?

I’ve seen the pricing for EMC’s top of the range VNX 7500, and its not cheap, its not even a little bit cheap, and the ultra-dense stuff shown in the proof of concept documents is even less not cheap than their normal stuff. Now I’m not at liberty to discuss our pricing strategy in any detail on this blog, but I can say that in terms of “bang per buck”, the E5400 solutions are very very competetive, and the power impact of the E5400 controller inside of 60 drive dense shelf is pretty much negligible. I don’t have the specs for the power draw on a VNX7500 and its associated external power units , but I’m guessing it adds around as much as a shelf of disks, the power costs of which add up over the three year lifecycle typically seen in these kinds of environments.

From my perspective the VNX7500 is a good general purpose box, and EMC’s engineers have every right to be proud of the work they’ve done on it, but positioning this as a “record setting” controller for performance dense HPC workloads on Lustre, is stretching the truth just a little too far for my liking.  While the 10GB/sec/rack mentioned in the press release might sound like a lot for those of us who’ve spent their lives around transaction processing systems, for HPC, 10GB/sec/rack simply doesnt cut it. I know this, the HPC community knows this, and I suspect most of the reputable HPC focussed engineers in EMC also know this.

It’s a pity though that EMC’s PR department is spinning this for all they’re worth ; I struggle with how they can possibly assert that they’ve set any kind of performance density record for any kind of realistic Lustre implementation, when the truth is that they are so very very far behind. Maybe their PR dept has been reading 1984, because claiming record setting performance in this context requires some of the most bizarre Orwellian doublespeak I’ve seen in some time.

Breaking Records … Revisited

November 3, 2011 10 comments

So today I found out that we’d broken a few records of our own few days ago, which was, at least from my perspective associated with surprisingly little fanfare with the associated press release coming out late last night. I’d like to say that the results speak for themselves, and to an extent they do. NetApp now holds the top two spots, and four out of the top five results on the ranking ladder. If this were the olympics most people would agree that this represents a position of PURE DOMINATION. High fives all round, and much chest beating and downing of well deserved delicious amber beverages.

So, apart from having the biggest number (which is nice), what did we prove ?

Benchmarks are interesting to me because they are the almost perfect intersection of my interests in both technical storage performance  and marketing and messaging. From a technical viewpoint, a benchmark can be really useful, but it only provides a relatively small number of proof points, and extrapolating beyond those, or making generalised conclusions is rarely a good idea.

For example, when NetApp released their SPC-1 benchmarks a few years ago, it proved a number of things

1. That under heavy load which involved a large number of random writes, a NetApp arrays performance remained steady over time

2. That this could be done while taking multiple snapshots, and more importantly while deleting and retiring them while under heavy load

3. That this could be done with RAID-6 and with a greater capacity efficiency as measured by  RAW vs USED than any other submission

4. That this could be done at better levels of performance than an equivalently configured  commonly used “traditional array” as exemplified by EMCs CX3-40

5. That the copy on write performance of the snapshots on an EMC array sucked under heavy load (and by implication similar copy on write snapshot implementations on other vendors arrays)

That’s a pretty good list of things to prove, especially in the face of considerable unfounded misinformation being put out at the time, and which, surprisingly is still bandied about despite the independently audited proof to the contrary. Having said that, this was not a “my number is the biggest”, exercise which generally proves nothing more than how much hardware you had available in your testing lab at the time.

A few months later we published another SPC-1 result which showed that we could pretty much doubl the numbers we’d achieved in the previous generation at a lower price per IOP with what was at the time a very competetive submission.

About two years after that we published yet another SPC-1 result with the direct replacement for the controller used in the previous test (3270 vs 3170). What this test didnt do was to show how much more load could be placed on the system, what it did do was to show that we could give our customers more IOPS at a lower latency with half the number of spindles .   This was the first time we’d submitted an SPC-1e result which foucussed on energy efficiency. It showed, quite dramatically how effective our FlashCache technology was under a heavy random write workload. Its interesting to compare that submission with the previous one for a number of reasons, but for the most part, this benchmark was about Flashcache effectiveness.

We did a number of other benchmarks including Spec-SFS benchmarks that also proved the remarkable effectiveness of the Flashcache technology, showing how it could make SATA drives perform as better than Fibre channel drives, or dramatically reduce the number of fibre channel drives required to service a given workload. There were a couple of other benchmarks done which I’ll grant were “hey look at how fast our shiny new boxes can run”, but for the most part, these were all done with configurations we’d reasonably expect a decent number our customers to actually buy (no all SSD configurations).

In the mean time EMC released some “Lab Queen” benchmarks, at first I thought that EMC were trying to prove just how fast their new X-blades were for processing CIFS and NFS traffic. They did this by configuring the back end storage system in such a rediculously overengineered way as to remove any possibility that they could cause a bottleneck in any way, either that or EMC’s block storage devices are way slower than most people would assume. From an engineering perspective I think they guys in Hopkington who created those X-blades did a truly excellent job, almost 125,000 IOPS per X-Blade using 6 CPU cores is genuinely impressive to me, even if all they were doing was  processing NFS/CIFS calls. You see, unlike the storage processors in a FAS or Isilon array, the X-Blade, much like the Network Processor in a SONAS system, or an Oceanspace N8500 relies on a back end block processing device to handle RAID , block checksums, write cache coherency and physical data movement to and from the disks, all of which is non-trivial work. What I find particularly interesting is that in all the benchmarks I looked at for these kinds of systems, the number of back end block storage systems was usually double that of the front end, which infers to me either that the load placed on back end systems by these benchmarks is higher than the load on the front end, or  more likely that the front end / back end architecture is very sensitive to any latency on the back end systems which means the back end systems get overengineered for benchmarks. My guess is after seeing the “All Flash DMX” configuration is that Celerra’s performance is very adversly affected by even slight increases in latency in the back end and that we start seeing some nasty manifestations of little law in these architectures under heavy load.

A little while later after being present at a couple of EMC presentations (one at Cisco Live, the other at a SNIA event, where EMC staff were fully aware of my presence), it became clear to me exactly why EMC did these “my number is bigger than yours” benchmarks. Ther marketing staff at corporate created a slide that compared all of the current SPC benchmarks in a way that was accurate, compelling and completely misleading all at the same time, at least as far as the VNX portion goes. Part of this goes back to the way that vendors, including I might say Netapp, use an availability group as a point of aggregation when reporting peformance numbers, this is reasonably fair as adding Active/Active or Active/Passive availability generally slows things down due to the two phase commit nature of write caching in modular storage environments. However, the configuration of the EMC VNX VG8 Gateway/EMC VNX5700 actually involves 5 separate availability groups (1xVG8 Gateway system with 4+1 redundancy, and and 4x VNX5700 with 1+1 redundancy). Presenting this as one aggregated peformance number without any valid point of aggregation smacks of downright dishonesty to me. If NetApp had done the same thing, then, using only 4 availabilty groups, we could have claimed over 760,000 IOPS by combining 4 of our existing 6240 configurations, but we didnt, because frankly doing that is in my opinion on the other side of the fine line where marketing finesse falls off the precipice into the shadowy realm of deceptive practice.

Which brings me back to my original question, what did we prove with our most recent submissions, well three things come to mind

1. That Netapp’s Ontap 8.1 Cluster mode solution is real, and it performs briliiantly

2. It scales linearly as you add nodes (more so than the leading competitors)

3. That scaling with 24 big nodes gives you better performance and better efficiency than scaling with hundreds of smaller nodes (at least for the SPEC benchmark)

This is a valid configuration using a single vserver as a point of aggregation across the cluster, and trust me, this is only the beginning.

As always, comments and criticism is welcome.

Regards

John

Big Data – What does it mean to me

October 23, 2011 Leave a comment

An image from the Tivoli2moro website

One Red Fly Green Dress with Puppy

There’s a lot of talk of “Big Data”, how it can help make businesses more efficient, uncover correlations between diet, income, location and and health outcomes, and advance science and human endeavor in thousands of ways. From a storage vendors perspective Big Data also changes some of the fundamental assumptions about the value of data storage and the architectures and asumptions of shared and network storage.

What I didn’t expect though was how relevant Big Data was to the small business owner. Last week my wife started Tivoli2moro, a  new online fashion business for girls (yes this is blatant plug, if you have a daughter between the ages of 8 – 15 or know someone who does, check it out, I’m very proud of what she’s achieved) . While doing the market research for things like Google Adwords, Facebook ads, and demographic trends the quality of the information she had at her fingertips truly surprised me. All of this information she had relied on years of data gathering from millions of data points, the infrstructure she leveraged would have cost millions of dollars, the storage requirement I suspect would be measured in hundreds of Terabytes.

While this kind of big data may not save lives, it does help change the competitive business landscape by giving small business access to the kinds of research data that would have been unimaginable until a few years ago. Similar access to other kinds of datasets may also change the way social activism and politics is run in the future, which makes me believe that helping people build these Big Data infrastructures really can help make make my wife happier, and this planet a better place to live, and that,  means the world to me.

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